This is courtesy of Mark McDonald from Altus.

Source: Altus.co.uk 

Altus carried out research on leading Direct Travel Insurance providers and the digital experience that consumers should expect today. They also uncovered where Insurtechs and Fintechs are disrupting now and looked ahead to how we could be experiencing Digital Travel Insurance in the future.

See overview of the current digital experience for customers of the 12 leading Direct Travel Insurers below. You can also read more about this here.